The Museum of HP Calculators

HP Forum Archive 17

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HP 50G - Single line w/ no reset ability
Message #1 Posted by Paul Ozog on 31 Oct 2007, 11:18 p.m.

I turned on my calculator today and the screen froze and wouldn't respond to any keypresses. Replaced the batteries and tried holding the reset button and the screen now just has a single vertical line jumping about randomly. I didn't drop it or anything of the sort. Seriously - what the hell? I had it less than a year (so its still under warranty) but I through out the manual and packaging. Anyone have any technical advice or how to get HP to send me a new one?

      
Re: HP 50G - Single line w/ no reset ability
Message #2 Posted by Tim Wessman on 1 Nov 2007, 12:03 a.m.,
in response to message #1 by Paul Ozog

When you say "replaced the batteries" do you mean pulled out then back in or put fresh ones in. Really low batteries will generally cause a black line to jump across the screen randomly like you describe.

TW

Edited: 1 Nov 2007, 12:04 a.m.

            
Re: HP 50G - Single line w/ no reset ability
Message #3 Posted by Paul Ozog on 1 Nov 2007, 12:48 p.m.,
in response to message #2 by Tim Wessman

It turns out the batteries I put in as replacements were too low. Using *new* replacement batteries now and it works. My bad.


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