|Re: BACK UP |
Message #4 Posted by Howard Owen on 20 Jan 2006, 2:08 a.m.,
in response to message #1 by Kingsman
The ol' "HP Forum" in the masthead fools another one.
It's remarkable what people will miss when they know what they are doing. I had a problem logging in to a particular site. It wouldn't take my user ID, which was a long string of numbers. I ended up always having to go to the "recover password" screen, where I could log in using my email address. Since I had a work-around, I never bothered support with the issue. But one day, I guess I was a little bored, and I put in a trouble ticket. Well, it turns out my username wasn't the long string of digits, but a more normal string of letters. Puzzled at how I could have made such an error, I went through the "recover password" screen again. After my successful log in, I got a screen that looked like this:
Click here to go get some work done.
Matched User ID: NNNNNNN
Make a note of your username and password!
I had been hypnotized by the second line! I was looking for the username that I hadn't been able to successfully enter, saw the ID number and stopped thinking. I actually would go to the file where I had the number stored at that point. When I came back, it was so I could compare the number to the stored version. Yup, they match. WTF?
The ID isn't used anywhere else, so why it had so prominent a place in this screen is beyond me. But the real culprit was my shortcut-taking, pattern-matching brain.
Now back to the "HP Forum" already in progress. 8)