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HP Forum Archive 13

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Creative "DOA Guarantee" definition
Message #1 Posted by Mike on 23 June 2003, 2:50 p.m.

Would you think your calculator was "DOA" if it turned on but "nothing worked" or that it "wouldn't program" or that you bought a 29C that had the fried chip syndrome?

There is currently a seller that is selling calculators with his "DOA guarantee". I won't mention his name and there are many that have a "DOA guarantee" so this is no real clue, to his identity.

I asked him about his DOA guarantee because I was interested in one of his items. Another buyer of one of his calculators contacted me (about repairing the calculator he got from this seller) and told me the seller refused to honor a dead calculator as DOA because it still slightly worked.

So, I asked him. He said his definition of DOA is: "Dead as a doornail" If it even slightly works, he says it's not DOA. He says, "that is to be expected with vintage calculators." So, if you buy a 29C that has fried chips, it's not DOA, if a light comes on, to this seller.

The point of the post is to let you know how to ask the right questiion.

Just be sure to ask all "DOA guarantee" sellers...

"Does the DOA guarantee includes partially working, barely working or near dead calculators." Ask them to be specific.

By the way, a "DOA guarantee" that excludes ANY calculator funtional failures is pretty worthless. So be careful!

Edited: 24 June 2003, 1:35 p.m.

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