|Re: 32Sii - it's unavailable?! Response from HP.|
Message #15 Posted by Edwin Russell on 25 Mar 2002, 8:09 a.m.,
in response to message #1 by Robert King
I sent the following to HP Technical Support:
When you discontinued the HP-41 you released the source code in to the public domain under a "NOMAS" (NOt MAnufacturer Supported)" agreement which has been implemented in emulators such as the superb one by Warren Furlow so the calculator can live on and the user's investment in learning it has not been wasted.
Now that you have discontinued the HP32SII just 4 months after I bought mine, as a supposed long term investment, will you now release the source code as before so that I am not wasting my time? It is a superb machine, but I was hoping to be able to rely on it for many years. If I accidentally break it and cannot buy another one I cannot do that, can I?
Yours faithfully, Edwin Russell.
and received the following reply:
Thank you for contacting HP's Customer Care e-mail support.
I have followed up on the HP 32Sii. I do first want to mention that you have reached technical support, and because the technical support center is not involved in decisions related to research and development of products, I cannot provide a detailed answer to your question.
I do know that we have not been officially notified that the HP 32Sii has been discontinued. It does seem that it has, but we have not received any official notification.
I do know that we support a product for 3 years from the date it is officially discontinued.
I think it is very probable that HP will be releasing the HP 32sii source code in to the public domain . There are several emulators for many of our older calculators, including the HP 12C that we still make. This seems to be standard operating procedure, but again, I am technical support and not involved in this decision. You may want to check at www.hpmuseum.org from time to time, they should have it when it is released.