|Re: Which retailer should we support?|
Message #14 Posted by Michael O. Tjebben on 2 Oct 2001, 9:34 a.m.,
in response to message #1 by Michael Vang
I just wanted to express my happiness with Samson Cables
(www.samsoncables.com) as a vendor! I recommend them! They are an authorized HP reseller.
I bought an HP-49G at the time that HP was offering the rebates and bought from Samson Cables, because I saw a link to them from the www.hpcalc.org site that indicated that they had the best prices. I did some more searching and found out that that was indeed the case.
Samson Cables QUICKLY send me a brand new HP-49G, packaged safely.
Unfortunately, that HP-49G turned out to be defective (which could not have been discovered without actually opening the package and trying it, because it would appear to work for a while and then automatically turn off, but in far less than the 10 minutes (it was more like a minute or less!).
Chris Edmunds of Samson Cables quickly arranged for return and provided help when UPS botched the delivery back to the distributor.
So, considering Samson Cables had the best price, quick delivery, and good followup service (which helped me get past the defective initial unit and the UPS problem), I highly recommend Samson Cables!
I note that they even sell used HP calculators and accessories.