|Re: you need a broken one for a new|
Message #7 Posted by Andrés C. Rodríguez on 10 May 2000, 5:22 p.m.,
in response to message #6 by VCar
I had a 42S with some display problems, send it to the repair center in the US (previously I checked by phone), and they send a "new" 42S, with an Indonesian S/Number which corresponds to week 18 of 1999, I think. I paid about U$S 69 + tax. I arranged with a friend to receive the "new" unit in the US, since I live in Argentina.
The new model came with batteries, and it is not a repaired one, it is a new one. The orange/yellow shift key is clearer than in the original, and the back of the case shows new agency certification marks. The keys appeared to be dirty upon reception, but I cleaned them with a soft dry cloth and them looked new from then on. I think the display is not exactly the same, but is almost indistinguishable.
I had misplaced the "old" vinyl pouch and batteries door, so I didn't send these items to HP. The new unit came with a new vinyl pouch, alkaline batteries installed, and with the batteries door in place.
I hope you can exchange yours, this repair/exchange program is supposed to end during year 2000. Good luck!